Altor Medicus

Your customer service agents need more context. Here's why.

Customers want faster, more personalized service–but your agents won't be able to deliver unless they have the right information at the right time.

OMSI: 75 years of inspiring curiosity

The Oregon Museum of Science and Industry has inspired a love of science and innovation in visitors young and old for the better part of a century.

4 Practices That Keep a Life Crisis From Creating a Business Crisis

Nurture relationships and practice equanimity while life is calm and you will be prepared to navigate a personal trauma that could upend your business.

7 Basic Grammar Mistakes That Make Customers Cringe

Tips for Getting Insurance for Your New Business

Tips for Getting Insurance for Your New Business: Here are some of the things you should do when insuring your new business.

How APIs Are Central to One County’s E-Government Revitalization

Douglas County, Colo., is working to find better ways of sharing data both with the public and between government offices.

5 Big Misconceptions About Automating Government Services

There are many benefits to automation in government but many concerns that arise as well. Here are five misconceptions about automating government services.

Does it have to be a doctor?

Despite more than 40 years of experience with nurse practitioners and physician assistants in Oregon, the health care system still can’t quite figure out what to do with them.Originally intended to increase access to care in underserved rural communities, these advanced practice providers, as they are called, have become an integral part of even the most urban health care systems.Yet, questions remain about their role, their quality of care and how best to deploy them

Why physicians should welcome patient complaints

When you handle complaints well, you can often create an even more satisfied patient who is grateful for your responsiveness.

You’re a doctor when you’re not giving anesthesia?

All of us in anesthesiology have worked long years to become the physicians we are today. We need to own it, or else stop wondering why the public doesn’t know who we are.

Implementing strategies to encourage patient accountability

The most successful accountable care models will be the ones that place a strong focus on patient accountability.

Beyond Ratings: More Tools Coming to Pick Your Doctor — ProPublica

For years, patients have had few ways to compare doctors beyond their reputations. With a huge Medicare data release this week, that may soon change.

Government app will scan barcodes in push to get families buying healthier food

An updated Government app will use barcodes to encourage families to switch to healthier food as part of heightened efforts to tackle Britain’s child obesity crisis.

Good working conditions: Australian pull factors lure yet more Irish doctors

Doctors ‘pushed’ to emigrate by health cuts, poor conditions and new entrant salaries

Heading to College? Why You Should Join Student Government

Heading to college? Consider joining student government. Learn about the opportunities it offers for career development and more.